Family Owned & Operated Since 1932
Founded in 1932 by Thomas J. Swan, Sr., Emerson Swan is one of the largest manufacturers’ representative organizations in the United States. Starting off as a representative organization for pipe, valves and fittings for the plumbing industry, the company has grown to include such products as boilers, solar collectors, water heaters, kitchen & bath fixtures and heat distribution products.
Emerson Swan, with its strong financial base, has cultivated an enviable position within the industry. Our company is a technical sales and marketing agency as well as a stocking location for those manufacturers in need of local warehousing and inventory management. Our reputation and resources have enabled us to attract and keep an experienced, technically proficient and highly incentivized sales force.
Our History
Our Core Values
Operational Services At Your Fingertips
- Order Confirmation With Pricing: Automatic notifications to the designated person of your choice.
- Email Quotes & Invoices: Direct contact with our sales team and reduction in handling costs.
- Fast Fax: Automatic notifications that your order has been packed.
- EDI: Electronic Data Interchange complete transaction from purchase order to invoice.
- VMI: Vendor Managed Inventory.
- UPC: All inventory marked with unique codes for product identification.
- Mirror Imaging: Customized packing slips and invoices with your part numbers in the sequence of your purchase order.
- Direct Ships: Orders can be sent direct to reduce handling costs.
- Multiple Lines Per PO: Reduce transactional costs - purchase your material needs from one single source.
- Customized Inventory Management: Design individual programs to meet your company needs.
- Overnight Delivery: Expedited service available.
- Scheduled Deliveries: Ability to schedule deliveries based on your operating schedule.
- Pack By Branch Location: Ability to segregate orders by location.
- Local Inventory: Strategically located distribution centers.
- Packing Slips: Pallet packing lists available.
Everything you need, where you need it.
With three warehouse locations at over 120,000 sqft combined, and seven offices in the United States, we have the distribution and sales support to help our customers and manufacturing partners succeed.
Company Philosophy
Employees
Our greatest asset is our employees. We set out to hire and retain the best people and invest in their future through training and career development. Our average employee tenure is 15 years.
Customers
We strive to exceed expectations for our customers by communicating, creating value, meeting their needs and delivering ROI. We foster relationships that withstand the weather.
Manufacturers
Our goal is to provide exceptional value through sales and marketing, grow market share, provide market intelligence and distribution functions for our manufacturers.
Expect More From Your Sales Reps
Emerson Swan is known and respected for its sales and distribution network and the ability to provide our manufacturers with market share and market support throughout our territory.
Emerson Swan’s distinct focus on our manufacturers’ products enables us to compete effectively and cost efficiently against our competitors. We invest extensively in product education, sales and marketing support.
Distributors In Our Network
We've spent decades building relationships with distributors of all sizes. Distributors know that we will be there to support them. Emerson Swan is widely regarded as the best sales rep in the industry.
Training Attendees Per Year
From large conferences to small counter days, our commitment to educating contractors, engineers and distributors is truly unmatched. Each event is tailored to meet the needs of our audience.
Trade Shows Per Year
We host dozens of trade shows each year on behalf of our manufacturers. Over 30,000 people visit our booths each year, which gives us an opportunity to introduce new products to the trade.
We're About Results
As a testimony to our success, most Emerson Swan manufacturers are now in the top percentile in market share.
2020 Infinity Drain Hustle Award: Highest Sales Dollar Volume Increase
2020 DriSteem: Sales Leader Award
2020 DriSteem: Quota Buster
2020 Alfa Laval: Sales Leader Award
2020 American Gas Safety Silver Award: Highest Achieved Annual Sales
2020 Cemline: Million Dollar Club
2020 Cemline: Quota Buster
2019 American Gas Safety Gold Award: Highest Achieved Annual Sales
2018 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2018 DriSteem: Sales Leader Award
2018 Canariis Corporation: Outstanding Sales
2018 Cemline: Quota Buster
2017 Duravit: Top Sales Region
2017 Insulation Solutions: Silver Award
2016 Insulation Solutions: Gold Award
2016 DriSteem: Sales Leader Award
2016 Modine Manufacturing: Sales Achiever Award
2016 Duravit: Top Sales Region
2015 Composite Cooling Solutions: Representative Of The Year
2015 Chicago Faucets: Budget Buster Award
2015 Baltimore Aircoil: Sales Office Of The Year
2015 Fernox: TF1 Filters Top Sales
2014 IMI Flow Design: Silver Sales Award
2014 DriSteem: Sales Leader Award
2014 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2013 Whalen: Top Of The Stack Award
2013 Fernox: Outstanding Market Penetration & Growth
2012 Whalen: Top Of The Stack Award
2011 Modine Manufacturing: Sales Achievement Award
2011 Whalen: Top Of The Stack Award
2011 Precision Plumbing Products: Outstanding Sales Growth
2010 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2008 Little Giant: Outstanding Achievement Award
2008 Whalen: Top Of The Stack Award
2007 Modine Manufacturing: Top Sales Volume
2007 Whalen: Top Of The Stack Award
2006 Whalen: Top Of The Stack Award
2001 Taco Comfort Solutions: Quota Buster Award
Interested in having us represent your company? Get in touch with us.
“Our success will be determined each day by customer satisfaction.”
Joe Swan, Chairman
Market Segment Coverage
Distribution Products
Our Distribution Products team will help get your products on the shelves of our network of distributors. Our team will support your brand through sales, marketing and training initiatives.
HVAC Products
Our HVAC division focuses on the air side and comprises some of the most innovative manufacturers in the industry.
Engineered Products
Our Engineered Products teams promotes the application and sale of heating, air conditioning and plumbing products and systems for the institutional, industrial and commercial building markets.
Showroom Products
The Brownstone showroom collection by Emerson Swan brings luxury and elegance to any kitchen or bathroom.
Applied Products
Our Applied Products team serves contractors, engineers, architects, kitchen & bath designers, industrial accounts and end users though a defined set of focused sales and marketing structures.
Market Penetration
Dedicated Sales People
Our team serves wholesalers, contractors, engineers, architects, owners and end users through a defined set of focused sales & marketing structures.
Office Locations
Emerson Swan has office locations in Massachusetts, Maine, New York, Michigan, Pennsylvania and Ohio.
Distribution Centers
Our strategically placed distribution centers ensure product is available when you need to reduce lead times.